Shipping policy

Shipping & Production

We now Print Frame and Ship in the USA, UK, EU and AU. With our facilities and partner network we can deliver your orders locally and FREE!

USA/CAN Orders Ship From Charlotte, NC.

UK Orders Ship From Alton, Hampshire and Farnham, Surrey.

EU Orders Ship From Venlo, Netherlands.

AU Orders Ship From Melbourne, Vic.

Shipping Costs:

We offer FREE shipping on both prints and framed prints.

How Do I Track My Order:

You will receive an email when your order has been despatched with tracking details.

Order Processing Times:

Processing times vary USA, UK and EU orders generally ship within a few days. AU print only orders ship within 48hrs and Framed Print and Canvas Orders within 12 business days.

We and our partner network are perfectionists, and take great care producing great products. All prints, framed prints and canvases are custom made. We want to give you a beautiful product at a reasonable price. 

Creating each piece by hand does mean that we cannot refund for change of mind or incorrectly ordered.

Contact Details:

For shipping and returns please contact art@thearte.com 

Shipping Times & Couriers:

Print Only orders are shipped within 48hrs by postal services or international couriers. Framed and Canvas orders are custom made products and ship within 12 working days. Sizes up to A1 will be shipped via Postal services and sizes above 1m by courier service. Customers will be notified of shipped goods via email with tracking details.